1. Introduction

At OH Van Services, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

Please read this Privacy Policy carefully. By using our Platform, you consent to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, and other contact details you provide when creating an account or listing your business.
• Business Information: Details about your van service business, including business name, address, services offered, operating hours, etc.
• Usage Data: Information about how you interact with our Platform, including IP address, browser type, pages visited, time spent on pages, and other diagnostic data.
• Cookies and Tracking Data: We use cookies and similar tracking technologies to track activity on our Platform and hold certain information.

3. Cookies and Google Analytics

Our website uses cookies to enhance your browsing experience and to help us analyze how our site is used. These include:

• Essential Cookies: Necessary for the website to function properly.
• Analytics Cookies: We use Google Analytics 4 (GA4) to collect anonymous information about how visitors use our website. GA4 stores information about which pages you visit, how long you are on the site, how you got here, and what you click on. We do not collect or store your personal information through GA4.

You can control cookies through our cookie consent banner or by adjusting your browser settings. You may refuse the use of cookies by selecting the appropriate settings on your browser, but this may affect your ability to use the full functionality of the website.

Google Analytics data is processed in accordance with Google's privacy policy. You can learn more about how Google processes data at https://policies.google.com/privacy.

You can also opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout.

4. How We Use Your Information

We use the collected information for various purposes, including:

• To provide and maintain our service
• To notify you about changes to our service
• To allow you to participate in interactive features of our Platform
• To provide customer support
• To gather analysis or valuable information to improve our service
• To monitor the usage of our service
• To detect, prevent, and address technical issues
• To fulfill any other purpose for which you provide the information

5. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party companies that perform services on our behalf, such as website hosting, data analysis, and customer service.
• Business Partners: With your consent, we may share your information with our business partners to offer you certain products, services, or promotions.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Data Protection Rights

Under UK and EU data protection laws, you have certain rights regarding your personal data, including:

• The right to access your personal data
• The right to request correction of inaccurate data
• The right to request erasure of your data
• The right to object to processing of your data
• The right to data portability
• The right to withdraw consent at any time

8. Children's Privacy

Our Platform is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]
• By visiting the contact page on our website
• By mail: OH Van Services, 123 Van Street, London